Introduction
Sencira, LLC (“Sencira,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, and safeguard information when you visit our website (sencira.com) or use our products and services, including ClubRounds, a product operated by Sencira, LLC.
By using our website or services, you agree to the collection and use of information in accordance with this policy.
Information We Collect
We may collect the following types of information:
- Contact information you provide directly, such as your name and email address when you fill out a contact form, create an account, or communicate with us.
- Account and profile information associated with our products, such as membership details, event registrations, and communication preferences.
- Phone numbers that users voluntarily provide when opting in to receive SMS notifications through our products.
- Usage information, such as pages visited, features used, and general interaction with our website and services.
- Device and technical information, such as browser type, operating system, and IP address, collected automatically for security and analytics purposes.
How We Use Information
We use the information we collect to:
- Provide, operate, and maintain our website, products, and services;
- Respond to inquiries and provide customer support;
- Send service-related communications, such as event reminders, registration confirmations, schedule changes, and account notices, to users who have opted in;
- Improve and personalize our products and user experience;
- Maintain the security and integrity of our systems; and
- Comply with legal obligations.
SMS and Mobile Information
Sencira, LLC and its product ClubRounds do not sell, rent, or share mobile phone numbers, SMS consent, or mobile opt-in data with third parties or affiliates for marketing or promotional purposes.
ClubRounds may send transactional SMS notifications to users who have expressly opted in. Messages may include event reminders, registration confirmations, schedule changes, and account-related notices. Message frequency varies based on account activity. Message and data rates may apply.
Users can opt out of SMS notifications at any time by replying STOP to any message, or reply HELP for assistance. You may also contact us at hello@sencira.com to manage your communication preferences.
Cookies and Analytics
Our website may use cookies and similar technologies to remember preferences and understand how visitors use the site. We may use basic analytics tools to collect aggregated, non-identifying information about site traffic and usage patterns. You can control or disable cookies through your browser settings; the website will remain functional if cookies are disabled.
How We Share Information
We do not sell your personal information. We may share information only in the following limited circumstances:
- With service providers that help us operate our website and products (such as hosting and email delivery), who are bound to use the information only to provide services to us;
- When required by law, regulation, or valid legal process; or
- To protect the rights, property, or safety of Sencira, LLC, our users, or others.
Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction. While no method of transmission or storage is completely secure, we take security seriously and design our platforms with data protection in mind.
Data Retention
We retain personal information only for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we delete or de-identify it.
Children's Privacy
Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will promptly delete it.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. We encourage you to review this page periodically for the latest information on our privacy practices.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Sencira, LLC
Email: hello@sencira.com
Miami Beach, Florida, USA
Sencira